Frequently Asked Questions
General Questions
Where is Exclusive Healthcare LLC located?
Our office is located at 2816 Morris Ave, Suite 20B, Union, NJ 07083. We proudly serve patients throughout Union County and surrounding areas.
What are your office hours?
We’re open Monday through Friday, 9:00 AM to 5:00 PM, and Saturday by appointment only. We’re closed on Sundays.
How can I schedule an appointment?
You can call us at (973) 339-3181 or fill out our online appointment request form. Our team will reach out to confirm your visit.
What should I bring to my first visit?
Please bring your insurance card, a valid photo ID, a list of current medications, and any recent test results or medical records.
Insurance and Payments
Do you accept insurance?
Yes. We accept most major insurance plans. Please contact our office prior to your visit to confirm coverage and eligibility.
What if I don’t have insurance?
We believe everyone deserves quality care. We offer affordable self-pay options and will discuss costs before any service is provided.
What payment methods do you accept?
We accept credit cards, debit cards, HSA/FSA, and select digital payment options.
Services and Care
What types of services do you provide?
We offer primary care, functional medicine, women’s health, infertility support, and dermatological health services. Our focus is on prevention, early detection, and long-term wellness.
What is functional medicine?
Functional medicine looks beyond symptoms to identify and address the root causes of illness. It focuses on lifestyle, nutrition, and personalized treatment to improve your overall health.
Do you provide virtual or telehealth visits?
Yes. We offer telehealth appointments for select consultations, follow-ups, and wellness visits. Please contact our office to check availability.
Can I choose you as my primary care provider?
Absolutely. As a board-certified Family Nurse Practitioner, Bergenie Celony provides comprehensive primary care for adults and families.
Women’s Health and Infertility
Do you offer care for women at every stage of life?
Yes. We provide complete women’s health services including reproductive care, hormonal balance, menopause management, and preventive screenings.
What infertility services do you offer?
We offer fertility assessments, lifestyle and hormonal evaluations, and personalized care plans designed to support natural conception and overall reproductive health.
Patient Experience
How long are appointments?
Most visits last between 30 to 60 minutes, depending on your needs. We take the time to listen and make sure all your questions are answered.
Will I always see the same provider?
Yes. We value continuity of care — you’ll work directly with Bergenie Celony, ensuring personalized, consistent treatment every time.
How do I contact the office for follow-up questions?
You can call us at (973) 339-3181 during office hours or leave a message through our secure patient portal.